Welcome to Heinemann Australia

About us

Heinemann Australia was established in 2014 to represent the Heinemann group in the Trans-Tasman region. Today, we operate nine HEINEMANN Tax & Duty Free sites across Sydney and Gold Coast, and one Hermès boutique in Sydney International Airport.

The first Australian HEINEMANN Tax & Duty Free store opened at Sydney International Airport in February 2015. Later in June 2018, Heinemann Australia secured a seven year contract for two stores at Gold Coast Airport which began operating in October 2018.

In February 2020, Heinemann Australia secured an eight year extension of its Tax & Duty Free and Hermès contracts at Sydney International Airport, extending tenure until December 2029. The main Departures store at Sydney will begin implementing a new design concept in June 2020, ultimately delivering a refreshed luxury world-class shopping experience.

Heinemann Australia is proud to boast a dedicated crew of over 500 team members servicing our customers in the terminal to deliver upon our brand and service promises.

Rooted in Gebr. Heinemann’s legacy, Heinemann Australia is committed to being a key player in Travel Retail by becoming the preferred partner for landlords, operators and suppliers; while maintaining our enduring commercial relationships and fostering mutual growth with our business partners.

Learn more about Heinemann in the Asia Pacific region Learn more about the holding Gebr. Heinemann Shop Online with Heinemann Tax & Duty Free

Management Team

Under the leadership of Managing Director Richard Goodman, the Management team of Heinemann Australia; Leanne Lang (Head of Human Resources), Christopher Thompson (Head of Finance & IT), George Tsoukalas (Head of Operations – Sydney), Peter Gason (Head of Category Management) and Melissa Cabral-Hale (Head of Logistics, Supply Chain and Compliance) are specialists in their fields and are responsible for endowing our business with extensive knowledge and experience from both international and local markets.

Richard Goodman
Managing Director

Leanne Lang
Head of Human Resources

Christopher Thompson
Head of Finance & IT

George Tsoukalas
Head of Operations – Sydney

Peter Gason
Head of Category Management

Melissa Cabral-Hale
Head of Logistics, Supply Chain and Compliance

Start your career here

We ensure you have the opportunity to inject your own individual personality and experiences into your day-to-day work, and that you feel you’re taken seriously in the process. Because only then can you be truly passionate about what you do and make decisions that help both you and the company move forward.

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Contact Us

Perhaps you have questions or suggestions, or you need more information about Heinemann Australia? We are always happy to hear from you.

Contact us directly

Heinemann Australia Pty. Ltd.
Level 5, The Charles Ulm Building
Sydney International Airport
10 Cooks River Avenue
Mascot 2020

T +61 1300 001 444